Elliot Whittier Insurance Services LLC, with offices in Danvers and Winthrop, MA, recently earned the Five Star Agency Designation. The Five Star Agency Designation is awarded to those agencies that go through a vigorous review based on 5 imperatives: Customer Focus, Management/Leadership, Human Resources, Products & Processes and Future Success Initiatives. Upon earning a qualifying score, an agency becomes a Five Star Agency Designee.
“Elliot Whittier is very deserving of this designation and has been recognized as one of the top agencies in Massachusetts. The strengths of this agency continues but at this point I will stop and simply say, that the Massachusetts Association of Insurance Agents is proud to announce that Elliot Whittier has earned the Five Star Agency Designation.” Said Frank Mancini, CEO of the Massachusetts Association of Insurance Agents.
Steven Roy, Principal of Elliot Whittier commented “We have worked hard to get to this point and are proud to earn this designation. And, I would be remiss if I did not say, we could not have done it without our staff. They are a great group of people who strive to do the best that they can for our agency and our customers.”
“We continually critique what we have and how we do things to see if there is a better way. We are fortunate that not only Steve and I do this, but our staff is willing to do it. Knowing our strengths and acknowledging our weaknesses makes us stronger,” added Wayne Guyer, Principal of Elliot Whittier.